SHIPPING POLICY

We offer free shipping on all orders above a certain amount of bottles, depending from which country you order. Do you have a friend, family member or another loved one that also would love to have a Blue bottle? In the chart below the shipping rates and estimated delivery times are displayed. All orders will be shipped from The Netherlands. Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam folder or contact us for confirmation.

 

We intend to ship all orders made before 3pm Monday-Friday within 2-3 business days. The given estimated delivery times cannot be guaranteed if forces lie outside our control.

Shipment confirmation and order tracking
As soon as the shipping company has picked up the packages from our warehouse you will receive an email from the shipping company. This email will include your personal Track&Trace code to follow your package. The tracking information for all orders to the UK will be only send ca. 10 work days after the order has been made due to new regulations.

 Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.

 

Damages
BlueBottleLove Europe is not liable for any products damaged or loss during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.